TURPAK PRIVACY NOTICE

Who are we?

We are Turpak Elektromanyetik Yakıt İkmal Sistemleri A.Ş  a Turkey Company headquartered in Merkez Mahallesi Erseven Sokak No:8/1/4 Kağıthane 34406 İstanbul, Turkey.
Email: turpakinfo@turpak.com.tr, Telephone: +90 212 315 41 00
We design and deliver fuel management hardware, software and services to retail petroleum companies and commercial fleets.
We use your information as further explained in this Privacy Notice. We’ll be the “controller” of the information you provide to us.
Our website links to other websites, which will have their own privacy notices and terms.

What does this Privacy Notice cover?

We at TURPAK take your personal data seriously. This policy:
• sets out the types of personal data that we collect about you;
• explains how and why we collect and use your personal data;
• explains how long we keep your personal data for;
• explains when, why and with who we will share your personal data;
• sets out the legal basis we have for using your personal data;
• explains the effect of refusing to provide the personal data requested;
• explains where we store your personal data and whether we transfer your data outside of the European Economic Area;
• explains the different rights and choices you have when it comes to your personal data; and
• explains how you can contact us.

What personal data do we collect about you?

We will collect certain personal information about you in the course of your relationship with us.
This information includes:
Your name;
Your function;
Name and address of the company you work for;
Your contact details.
If you visit our website, we may also collect personal data via cookies or similar techniques, including, but not limited to:
Your IP address;
Your cookie ID;
Your web browser;
Your operating system;
Your location;
The web pages you visit on our websites;
The advertisements you’ve viewed or clicked through.

Where do we collect personal data about you from?

We may collect personal data about you from the following sources:
• Directly from you. This is information you provide to us via our websites or any other landing pages on the internet, and/or via the completion of documents in which you provide us with your details;
• If you contact us, whether by email, telephone, facsimile or post;
• In person, for instance at an arranged meeting or event;
• Voluntary surveys conducted for research purposes;
• From an agent/third party acting on your behalf and/or via one of our distributors/representatives with whom you trade;
• Through publicly available sources. We use the following public sources:
o LinkedIn;
o Facebook;
o Twitter;
• When visiting one of our facilities in the world when we ask you to provide your name and other data;
• Through the acquisition of databases with your personal contact data, for which you have given consent to a third party;
• Cookies placed on your computer or mobile device when you visit our website.

How and why do we use your personal data?

We use your personal data for the following purposes:
– to contact you to discuss the services or products you receive from us (and any changes to them);
– to contact you to offer additional services or products we have in our portfolio;
– to contact you to invite you to events we are hosting or attending;
– to respond to any questions or concerns you have raised;
– to deal with administrative matters such as invoicing and renewal;
– to otherwise carry out our obligations arising under our contract with you and to enforce the same;
– to carry out anti-money laundering checks;
– to verify your identity;
– to contact you to ask you to participate in consumer research via an online or telephone survey;
– to help us target our marketing communications and adverts so that they’re more relevant to you;
– to use your pseudonymised details to show you advertising on such Social Media platforms such as LinkedIn or Twitter, or via other third party advertising that may appear on other websites you use.
– To help us improve the user experience on our website, through website behavioural analytics tools.
We will not use your information for any other purposes unless we are required to do so by law.

How long do we keep your personal data?

How long we keep your information will depend on the purpose for which we use it.
We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations.  We have internal rules that set out how long we retain information.
[In summary, however, we will keep your information for the following periods:
We will keep your personal data for as long as you are a customer of Gilbarco.
This includes situations whereby one of our products is still feasibly considered to be operational and/or in the possession of the individual or company who purchased the product. This is to enable us to respond to any questions or complaints, as well as to fulfil further requests including, but not limited to, the replacement, servicing and/or upgrades of our products. If any of the above ceases to apply, we will keep your data for up to a maximum of 10 years from the date of your last contact with us. This is to enable us to stay in touch about updates to our products and services which may be of renewed interest to you, as well as for our own reporting and customer insight purposes.
If you are not a customer of Gilbarco (in other words, there has not been a completed transaction with you or your company), we will keep your personal data for a maximum of 5 years after your last contact with us. We will only send marketing communications to you for a maximum of 2 years after your last contact with us.]

Who do we share your personal data with?

We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function co-ordinators, our distributors who are providing services and/or support activities on our behalf.
We share your personal information with our other Fortive Group companies for internal reasons, primarily for business and operational purposes.
As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity.
If any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.
Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business or the public.
These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.
No other third parties have access to your information unless we specifically say so in this Privacy Notice, or the law requires this.

What legal basis do we have for using your personal data?

We process your information:
• to be able to provide you with products AND/OR services via the Gilbarco websites.
• as this is necessary in pursuit of our legitimate interests in direct marketing, market research and web analytics, and this includes profiling related to audience segmentation and personalisation. While there are some risks with this type of activity, on balance, we consider the risk to your rights of data protection is outweighed by the significant benefits in providing information which we think will be of interest to you, and enabling us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of our customers.  We’ve also implemented protections for your rights, by balancing our legitimate interests with any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You’ve the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests. More information on this right and on how to exercise it is set out below.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you ask us to stop processing your information, and if we do not require this personal information to fulfil our contractual obligations, we will remove your data from our database, within 30 days of the date of the request.

Do we make automated decisions concerning you?

Hubspot, the marketing platform to which we subscribe to, has a built-in Predictive Lead Scoring functionality which may be used for automated decisions. A Predictive Lead Score is assigned to each contact profile. This is calculated by an algorithm which combines user demographic information with behavioural data relating to user engagement across our various digital platforms, namely: marketing emails; website and landing pages; and social platforms. Predictive Lead Scores may be used to identify and prioritise opportunities for automatic follow up, whether by telephone or email.

Do we use Cookies to collect personal data on you?

To provide better service to you on our websites, we and our service providers use cookies to collect your personal data when you browse. For information about our use of cookies and how to decline them or turn them off please read our cookie policy.

What about marketing?

TURPAK would like to contact you from time to time about our new similar products and promotional offers by email, telephone and/or post.
You can unsubscribe / opt out at any time by clicking the “Unsubscribe” link in any of our communications or by contacting us using the details at the end of this Privacy Notice.
If this is something you’d like to sign up to, please tick the box below.
Please sign me up to receive communications about new products and promotions from Gilbarco, by:
0 [email] 0  [telephone] 0  [post]
Our group companies in the Fortive Group would also like to contact you from time to time about their products and promotional offers by email, telephone, post. The Group has a wide range of products and services that we do not offer but that may be of interest to you, or they may be able to service your requirements where we are unable to do so.
Each organisation will have its own privacy terms about how it will handle your information. These will tell you how you can opt-out of receiving marketing from them if you change your mind at any time (in addition to using the “Unsubscribe” option in any of their communications).

Where do we store your personal data?

Where possible, we try to only process your information within Turkey and/or the country of the relevant representative office responsible for your country or region. If we or our service providers transfer personal data between countries, we always require that appropriate safeguards are in place to protect the information when it is processed. You can obtain a copy of the safeguards in place for such transfers by contacting us using the details at the end of this Privacy Notice.

How do we keep your personal data secure?

We ensure the security of your personal data by the use of perimeter firewalls and email encryption. Regular penetration testing and vulnerability scans are carried out and actioned against. We exercise due diligence in protecting all data that we acquire or retain.
We also take steps to ensure all our subsidiaries, agents, affiliates and suppliers employ adequate levels of security.

What rights do you have in relation to the personal data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Rights What does this mean?

How can you make a request to exercise your rights?

To exercise any of the rights above, or to ask a question, contact us using the details set out at the end of this Privacy Notice.

How will we handle a request to exercise your rights?

We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
• baseless or excessive/repeated requests, or
• further copies of the same information.
Alternatively, the law may allow us to refuse to act on the request.

How can you contact us?

If you have questions on the processing of your personal data, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us here: Turpak Elektromanyetik Yakıt İkmal Sistemleri A.Ş  a Turkey Company headquartered in Merkez Mahallesi Erseven Sokak No:8/1/4 Kağıthane 34406 İstanbul, Turkey.

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the data protection regulator in your country.